Changes To System

When first logging in to E-teller after the conversion, it will ask you for a forgotten password question.

Donation scams

Avoid being a victim of a donation scam.  Here are some tips to keep in mind when you donate to relief organizations:

• Ensure you are dealing with legitimate organizations. Contact these organizations on your own.
• Go to their Web site rather than clicking on a link in an email sent to you.
• Remember that legitimate organizations will not aggressively approach people for money and donations.
• Be mindful of groups reporting to be affiliated with legitimate organizations asking for donations or requesting you to visit their Web site.  They may be fraudulent or hosting malicious code designed to steal personal financial information.
• Be wary of online auctions that claim to support the donation effort.

Report suspicious Internet sites and emails to the government and for additional protection tips visit the Internet Crime Complaint Center at www.ic3.gov or the Federal government's consumer information center at www.consumer.gov/Tech.htm.

CUNA e-mail and website scams

CUNA is being used as the subject of a phishing message targeting credit union members to collect personal account information, plastic card numbers, and passwords.

This new phishing-scam attempt uses the Credit Union National Association's name, informs recipients about "irregular check card activity" and advises them to call a toll-free number to get any restrictions removed.  The call is a ploy to get personal account information, possibly for identity theft purposes.

Recipients received a message as a:

"CUNA Alert: Irregular Check Card Activity"

"We detected irregular activity on check card on Oct. 25/2007. For your protection, you must reactivate your card. Call us immediately at 1.866.840.2863. We will review the activity on your account with you and upon verification; we will remove any restrictions placed on your account.  Please disregard this notice if you have already accessed the website or spoken with one of our representatives."

Or

Also, another phish making the rounds earlier with CUNA's name on it comes from a gmail.com address and addresses "Credit Union National Association SERVICE."

It says CUNA ensures security "by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service." It provides a "case ID" and a link to a fake website mimicking CUNA's

CUNA is warning people who receive the e-mail not to click on the link to the fake web page, just delete the message.  Anyone responding to any e-mails of this type should contact their financial institution directly using the phone number provided by it," she said.

PHISHING ALERT!

Recently e-mails have been circulating appearing to originate from an FAA FCU e-mail address, asking members to verify their account information.  This is a phishing scam, and should not be heeded.  The credit union will never ask you for your on-line banking password.  The e-mail does not directly ask for the password, but links out to a fraudulent website impersonating our on-line banking page.  The link in the e-mail appears correctly, however you will notice that when you follow the link, the address in your web browser displays a different address.  Always be aware of situations such as then when browsing the web, especially as it relates to your personal information.  Likewise, the safest way to access your on-line banking is directly from our website, www.faafcu.org.